Shipping Policy
Last updated: July 23, 2026
Thank you for shopping at Cushlora! We are committed to providing you with the best shipping experience possible for your RELAX-FIT 1.0.
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic shipments.
2. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that processing times may be extended during peak seasons or promotional periods.
3. Domestic Shipping
For orders within the United States, we typically use USPS or UPS. Once shipped, you can expect your order to arrive within 5-10 business days.
4. International Shipping
We offer international shipping to many countries. International orders typically arrive within 10-25 business days after shipment, depending on the destination and customs processing.
Please be aware that international shipments may be subject to additional customs duties, taxes, and fees imposed by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing your order.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the status of your shipment directly on the carrier's website.
6. Shipping Delays
While we strive to deliver your order within the estimated timeframes, Cushlora is not responsible for shipping delays caused by the carrier, unforeseen weather conditions, natural disasters, or customs processing delays for international orders. We appreciate your patience and understanding in such situations.
7. P.O. Box and APO/FPO Addresses
We are able to ship to P.O. Box and APO/FPO addresses. Please note that these shipments are exclusively handled by USPS.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@cushlora.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable resolution.
9. Restricted Countries
We do not ship to countries that are subject to U.S. export restrictions or sanctions.
10. Contact Us
If you have any questions about your order's shipping, please contact us at support@cushlora.com.